Basic
To get started, with every feature.
Free
- 1 user and 1 channel
- 1,000 outgoing messages a month
- AI assistants with your own AI key, no markup
- Flows, apps and integrations
- iOS and Android apps
MonoChat UAE
AI that answers your customers on WhatsApp in Arabic and English.
Built for UAE businesses. Headquartered in Dubai. Priced in AED. One inbox for WhatsApp, Instagram, Messenger, TikTok, Telegram, web chat, SMS and voice, with AI assistants that reply in each customer’s language.
- Official Meta Business Partner
- Headquartered in Dubai
- Prices in AED, taxes included
- Arabic interface, right to left
Al Barsha Dental AI assistant · online
مساء الخير، عندكم موعد لتنظيف الأسنان يوم الخميس؟
20:12
مساء النور! نعم، الخميس متاح الساعة 4:30 أو 6:00 مساءً. أي موعد يناسبك؟
20:12
4:30 مساءً6:00 مساءً
6:00 مساءً
20:13
تم الحجز ✅ سنرسل لك تذكيراً قبل الموعد بيوم.
20:13
- Meta
- Official Business Partner
- Also a TikTok Business Partner and listed on Microsoft Marketplace.
- Dubai
- Headquarters
- Dubai Media City, with a second office at the Dubai AI Campus in DIFC.
- 22
- Interface languages
- Arabic right to left, English and 20 more.
- 13
- Payment providers
- Payment links in the chat with the providers UAE businesses use.
Made for how the UAE does business
Start from an AI assistant made for your sector, then shape it to your business.
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Real estate
Listings as WhatsApp cards, viewings with reminders, off-plan launches and rent reminders.
Learn more -
Clinics and aesthetics
Appointments, reminders, aftercare follow-up and a board for international patients.
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Salons and spas
Bookings from DMs and WhatsApp, reminders and rebooking from your own calendar.
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Gyms and boutique studios
Trial classes, waitlists, renewals and win-back, on WhatsApp and Instagram.
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Car rental
Real quotes for the dates asked, licence and ID photos in the chat, pick-up and return reminders.
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Garages and dealers
Showroom enquiries, test drives, service bookings and maintenance reminders.
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Hotels and tourism
Stays with deposits, tours and desert safaris, tables and airport transfers.
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E-commerce and retail
Shopify stores, “where is my order?”, cart reminders and click & collect.
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Education
Enquiries and applications for schools and courses, documents in the chat and fee reminders.
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Public and semi-public bodies
Requests, appointments and announcements, with UAE data storage or on-premises.
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Charities
Ramadan campaigns, donations with a code and receipts, field photos and volunteers.
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One inbox, AI agents and flows
Your team and your AI assistants answer every channel from one place. Flows send the right message at the right moment, and hand over to a person whenever one is needed.
- A shared team inbox for every channel and every branch
- AI agents that answer from your own information, in the customer’s language, and understand voice notes
- Flows that book, remind, collect payments and follow up
- Broadcasts to the customers who opted in
- Team inbox
- AI agents
- Flows
Teams that run their customer conversations on MonoChat
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- BTB Tours
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Prices in AED, taxes included
Start free. Move to Growth when your team grows. Meta bills its WhatsApp message fees directly.
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Growth
Most popularFor growing teams.
AED 440.70 a month, taxes included
- 2 users and 1 channel included
- 100,000 outgoing messages a month
- 10 workgroups
- Each extra user or channel AED 110.18 a month
- Everything in Basic
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Enterprise
For large teams and on-premises installations.
Custom
- Unlimited users, channels and messages
- On-premises on your own servers
- Custom SLA
- A dedicated account manager
Your data, your choice of region
When you connect a WhatsApp number to the Cloud API, you can choose the UAE as its data storage region. For full control, MonoChat runs on your own servers.
- Choose the UAE as the data storage region when you connect your WhatsApp number
- Run MonoChat on-premises, on your own servers or cloud
- An Opt-in step in flows saves each customer’s Yes or No on their profile
- Bulk messages can be scheduled and sent only to customers whose Opt-in is Yes
- UAE data storage region
- On-premises
- Opt-in on every profile
Visit us in Dubai
Our headquarters is in Dubai Media City, with a second office at the Dubai AI Campus in DIFC. MonoChat also has offices in Türkiye, Portugal, the USA and Egypt, and we keep growing.
- Headquarters, Dubai Media City Arenco Tower, Office 705, Dubai Media City, Dubai, United Arab Emirates
- Dubai AI Campus, DIFC Innovation One, IH-00-01-03-OF-05, Level 3, DIFC, Dubai, United Arab Emirates
FAQ
Frequently asked questions
Short answers to the questions we hear most.
Is MonoChat based in the UAE?
Yes. MonoChat is headquartered in Dubai Media City, with a second office at the Dubai AI Campus in DIFC.
Which channels can I connect?
WhatsApp through the official Cloud API (including coexistence with the WhatsApp Business app), Instagram, Facebook Messenger, TikTok, Telegram, web chat, SMS through Twilio and voice calls over SIP.
How much does it cost?
Basic is free. Growth is AED 440.70 a month, taxes included. Meta charges its own WhatsApp message fees directly; they are on the pricing page in AED.
Does MonoChat work in Arabic?
Yes. The interface is available in Arabic, right to left, and AI assistants answer each customer in the language they write in.
Headquartered in Dubai
Bring every customer conversation into one place.
Connect your first channel in minutes. Basic is free for 1,000 outgoing messages a month.
No credit card required · Prices in AED, taxes included